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All times are UK local times
| Royal Mail Tracked 2-3 Working Days - Order By Noon | £2.99 - Free when you spend over £50 |
| Next Working Day - Order By 9pm | £4.99 - Free when you spend over £99 |
| Saturday Delivery - Order By 9pm | £4.99 - Free when you spend over £99 |
| Special Delivery - Order By 4pm | £7.99 |
All times are UK local times
*Unfortunately these services are not available for the following postcode areas:
AB23, AB31, AB33, AB34, AB35, AB36, AB37, AB38
We ship from within the UK. We aim to get all items purchased before their cut off time sent out the same working day, next day orders placed after this time may take an additional day to arrive. We do not process orders over the weekend, orders placed during the weekend or bank holidays will be dispatched the next working day.
Orders placed for Saturday delivery may receive early delivery attempts.
*Please note: All delivery times are an estimate with the courier. Depending upon certain factors with their processes, this may slow or speed up the process and EGO cannot be held accountable.
At times we change our time scales. Delivery times might change which will be reflected on the checkout page.
All times are UK local times
| International Delivery 5-15 Working Days - Order By Noon | £10.99 + £7.00 For each additional item added |
WHEN YOU PURCHASE YOU MUST DO SO KNOWING THE IMPORT RULES OF YOUR COUNTRY. WE CANNOT CIRCUMVENT THESE RULES NOR CAN WE ESTIMATE CUSTOMS CHARGES IN YOUR COUNTRY. ALL CUSTOMS CHARGES MUST BE MET BY THE CUSTOMER.
**Please Note: All Delivery Times Are An Estimate With The Courier. Depending Upon Certain Factors With Their Processes, This May Slow Or Speed Up The Process And EGO Cannot Be Held Accountable.
RETURNS:
If you wish to return an item, please complete the return form which came with your shoes and include it in the box when returning. Buyer is responsible for return postage.
We accept exchanges; however the best way to exchange is to return the unwanted item for a refund and buy the required size/item again, in case the item becomes out of stock. All items must be returned within 14 days of receiving the item.
Return Address:
Gizelle Ltd
Gate 2
Unit B17A
Lord North Street
Manchester
M40 2HJ
If further help is required, please email us at info@gizellestore.com
Please allow 5 working days for returns to be processed.
